If YOUR goal is to better service YOUR customers, then our PLAN is to empower you to do just that.
YourSMP© captures the Business Services & Functions to Technology & Support layer that no discovery tool on the market OR traditional consulting engagement is able to do.
How? Our approach uses a uniquely dynamic method of rapidly ‘modelling’ your Organisation, from the Business tip to it’s Technical core, then stores this information in your very own highly portable ‘Service Catalogue’, enabling you and your team to be on the pulse of your Business.
Whether you are looking to establish a Service Catalogue, get more from your CMDB & Service Management Platform, enable a monitoring dashboard of your services or produce decision focus reporting that matters – then ‘Your Service Management Planning’ or YourSMP© for short, is the key to unlocking Your SUCCESS.